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Terms and Conditions

Website Terms and Conditions of Use

Effective Date: June 20, 2025
  1. Acceptance of Terms


    By accessing or using the website located at www.anovahomehealth.com (“Site”), you agree to be bound by these Terms and Conditions of Use and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use this Site.

    These terms apply to Anova Health Care System and its subsidiaries, including:

    • Anova Home Healthcare Services, Inc.
    • Anova Hospice Palliative Care Services, LLC
    • Anova Health Care Services, Inc.

    (together referred to as “Anova,” “we,” “our,” or “us”).

  2. Scope of Services


    This Site is intended to provide general information about the services Anova offers, including home health, hospice, palliative, and in-home care. The Site is not a substitute for professional medical advice, diagnosis, or treatment. You should consult your physician or other qualified healthcare provider for personalized medical guidance.

  3. Geographic Limitation


    Anova operates exclusively in the Commonwealth of Pennsylvania. Information on this Site is intended for use by individuals and entities within this jurisdiction. Users outside Pennsylvania access the Site at their own initiative and risk.

  4. Intellectual Property


    All content on this Site—including text, graphics, logos, icons, images, audio/video materials, and software—is the property of Anova or its content providers and is protected by applicable intellectual property laws.

    You may view and print materials from the Site for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, or create derivative works from any content without prior written consent from Anova.

  5. User Conduct


    By using this Site, you agree not to:

    • Upload or transmit any unlawful, defamatory, or harmful content
    • Interfere with the Site’s functionality or security
    • Attempt to access data not intended for you
    • Use the Site to advertise or solicit business without authorization
    • Impersonate any person or entity

    Anova reserves the right to block or terminate access by users who violate these terms.

  6. Third-Party Links


    This Site may contain links to third-party websites or services. These links are provided for convenience only. Anova does not control, endorse, or assume responsibility for the content, privacy practices, or terms of use of any third-party sites.

  7. Disclaimer of Warranties


    The content provided on this Site is for informational purposes only and is presented “as is” without warranties of any kind, express or implied. Anova disclaims all warranties, including but not limited to:

    • Accuracy, completeness, or reliability of content
    • Fitness for a particular purpose
    • Availability or uninterrupted access
    • Absence of viruses or harmful components
  8. Limitation of Liability


    To the fullest extent permitted by law, Anova shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use this Site or any errors or omissions in the content.

  9. Indemnification


    You agree to indemnify and hold harmless Anova and its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the Site, violation of these terms, or infringement of any rights of another.

  10. Privacy


    Your use of this Site is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which outlines how we collect and handle your personal and health-related information.

  11. Changes to Terms


    We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting. Continued use of the Site after changes are posted constitutes acceptance of those changes.

  12. Governing Law


    These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these terms shall be brought exclusively in a court of competent jurisdiction in Allegheny County, Pennsylvania.

  13. Contact Information


    Privacy Officer

    • Kunal N. Desai
    • Anova Health Care System
    • 101 W Main Street, Suite 301
    • Carnegie, PA 15106
    • Email: privacy@anovahomehealth.com
    • Phone: (888) 266-8211